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Find answers to common questions about Pixel Bird

Frequently Asked Questions

Is Pixel Bird free to play?
Yes! Pixel Bird is completely free to download and play. It is supported by optional ads — you can watch short video ads for bonuses like extra lives or hints, but ads are never forced. The core game is always free.
Does the game collect my personal data?
No. Pixel Bird does not require an account and does not collect your name, email, or phone number. The only data used is the device advertising identifier (IDFA) for ad purposes, managed by Google AdMob. See our Privacy Policy for full details.
How do I turn off personalized ads?
You can disable personalized ads at any time by going to your device's Settings → Privacy & Security → Tracking and toggling off the permission for Pixel Bird. You will still see ads, but they will not be personalized.
The game crashed or isn't working properly. What should I do?
Try the following steps:
1. Force close the app and reopen it.
2. Restart your device.
3. Make sure you're running the latest version from the App Store.
4. If the issue persists, please contact us at [email protected] with a description of the problem and your device model.
How do I reset my high score?
Your high score is stored locally on your device. To reset it, simply delete and reinstall the app — this will clear all locally stored data including scores and settings.
Is my progress saved if I switch devices?
Game progress and scores are stored locally on your device. They are not synced to the cloud, so switching to a new device will start a fresh game. We may add cloud sync in a future update.
What devices are supported?
Pixel Bird requires iOS 14.0 or later. It is compatible with iPhone, iPad, and iPod touch. The game is optimized for all screen sizes including the latest iPhone models.
Why do I see ads, and can I remove them?
Ads keep the game free for everyone. The only ads in Pixel Bird are optional rewarded videos — you choose to watch them in exchange for bonuses (like extra lives, hints, or time). There are no forced pop-up ads during gameplay.

Still Need Help?

Contact Us

We typically respond within 24-48 hours.

Email: [email protected]